Delivery Policy
Last updated: January 15, 2025
Digital Delivery
All services are delivered electronically to the registered email address within 24 hours of successful payment. No physical goods are shipped.
Delivery Time
In most cases, you will receive your software access within 24 hours of completing your purchase. If you haven't received your email within 24 hours, please check your spam folder or contact support.
Email Verification
Please ensure you provide a valid email address during checkout. Double-check for typos. We recommend using a personal email address that you check regularly. Business email addresses may have stricter spam filters.
What You'll Receive
Your delivery email will contain: Product name and description, Access details or activation code, Step-by-step activation instructions, Customer support contact information, and Order receipt and invoice.
Delivery Issues
If you don't receive your product within 24 hours: Check your spam/junk folder, Verify the email address used during purchase, Check your payment was successful, Contact our support team at Support@keynexashop.com with your order number.
Resending Access Details
Lost your email? We can resend your access details. Contact support with your order details for verification. For security purposes, we may require proof of purchase.
Contact Us
If you have any questions about this policy, please contact us at: support@keynexashop.com